Public Administration MCQs 2009

Each of the following is a popular dimension of culture except:
A. Language
B. Use of space
C. Religion
D. Individualism

To help combat selective perception, a manager should:
A. View the situation as others view it
B. Give more performance feedback to subordinates
C. Spend more time helping subordinates learn job skills
D. Gather additional opinions about a situation from others

The cognitive component of an attitude consists of beliefs and values antecedents.
A. True
B. False
C. Both of these
D. None of these

Assigning personal attributes to other individuals is known as:
A. Stereotyping
B. The halo effect
C. Selective perception
D. Projection

The effective component of an attitude is a specific feeling regarding the personal impact of the antecedents.
A. True
B. False
C. Both of these
D. None of these

The key elements of the communication process include all but which of the following:
A. An interpreter
B. A receiver
C. A source
D. Feedback

An attitude results in intended behavior.
A. True
B. False
C. Both of these
D. None of these

Nonverbal communication is:
A. The acknowledgment of a message and a response to its reception.
B. Communication through physical gesture
C. The same as noise
D. Anything that interferes with the effectiveness of the communication attempt

Job satisfaction is closely related to organizational commitment and job environment.
A. True
B. False
C. Both of these
D. None of these

A loyalty response to low job satisfaction occurs when an employee passively waits for conditions to improve because of a trend in the organization.
A. True
B. False
C. Both of these
D. None of these