Public Administration MCQs 2020

Q1:

The three approaches to administrative reform that government officials are using at the present time are all of the following EXCEPT:
A. Downsizing
B. Reengineering
C. Continuous improvement
D. Convergence

Correct Answer: D. Convergence
Q2:

The fundamental goal of downsizing is to _______.
A. Shrink government
B. Shrink state, not federal government
C. Shrink federal, not state government
D. Build interpersonal relationships

Correct Answer: A. Shrink government
Q3:

Although elected officials authorize, direct and provide resources towards policy, _________ entrusted to administrators is what translates the intent of the laws into reality.
A. Oversight
B. Policy execution
C. Nonprofit management
D. Public scrutiny

Correct Answer: B. Policy execution
Q4:

Which of the following is considered too inefficient to accomplish much of anything but at the same time so powerful that decisions can be made arbitrarily without due process?
A. International organizations
B. Private organizations
C. Bureaucracy
D. Public charities

Correct Answer: C. Bureaucracy
Q5:

Contingency theory is based on the assumption that the ideal leader:
A. Shapes their leadership style depending on the situation.
B. Provides clear instructions to the followers so that they know what they are doing.
C. Knows what their strengths are and makes the most out of them.
D. Spends time with their followers and therefore listens and responds to their needs.

Correct Answer: A. Shapes their leadership style depending on the situation.
Q6:

The humanist approach emphasizes leadership, whereas the pluralist approach emphasizes _______.
A. Employees
B. Interest groups
C. Third parties
D. Bureaucrats

Correct Answer: B. Interest groups
Q7:

Leadership may be defined as:
A. The ability to motivate people to work towards a common goal.
B. The ability to command people to work towards a common goal
C. The ability to discipline people
D. None of these

Correct Answer: A. The ability to motivate people to work towards a common goal.
Q8:

Of the following choices, _________ studies, how an organization interacts with its environment through inputs, and outputs.
A. Systems theory
B. The humanist approach
C. The third-party approach
D. The formal approach

Correct Answer: A. Systems theory
Q9:

Good communication skills and motivation techniques _________.
A. Are the foundation of leadership
B. Will earn you respect from people
C. Are helpful to your leadership
D. None of these

Correct Answer: C. Are helpful to your leadership
Q10:

The scientific management movement placed too much emphasis on __________ and too little emphasis on human behavior and workers’ satisfaction.
A. Hierarchy
B. Efficiency
C. Authority
D. Legitimacy

Correct Answer: B. Efficiency

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