**The difference between public administration and business administration is:**A. amount of political and legal constraints on decision makingB. the emphasis on efficiencyC. management structure and processesD. no difference between public administration and business administration Show Answer Correct Answer: A. amount of political and legal constraints on decision making
**Span of control means:**A. Tenure on a postB. Geographical jurisdictionC. Power to control othersD. Number of subordinates under a superior Show Answer Correct Answer: D. Number of subordinates under a superior
**Job description relates to appointing a suitable person on a job:**A. TrueB. FalseC. Both of theseD. None of these Show Answer Correct Answer: B. False
**Job specification defines the parameters of the job to be done:**A. TrueB. FalseC. Both of theseD. None of these Show Answer Correct Answer: A. True
**Proper job analysis is based on:**A. Job descriptionB. Job specificationC. Both of theseD. None of these Show Answer Correct Answer: C. Both of these
**The mnemonic POSDCORB for management was introduced by:**A. James MooneyB. Adam SmithC. Luther GulickD. None of these Show Answer Correct Answer: C. Luther Gulick
**The famous Hawthorne experiments were conducted by:**A. Elton MayoB. Abraham H. MaslowC. Mark TwainD. None of these Show Answer Correct Answer: A. Elton Mayo
**“Hawthorne effect” refers to increase in productivity because of:**A. Good physical working environmentB. Secure jobC. Presence of observersD. None of these Show Answer Correct Answer: C. Presence of observers
**Maslow’s highest need in his “hierarchy of needs” was:**A. Love or affiliation needsB. Self-actualization needsC. Esteem needsD. None of these Show Answer Correct Answer: B. Self-actualization needs
**The government risks sacrificing control, responsiveness, and sometimes quality when it relies on _________ for program implementation.**A. backward mappingB. whistle-blowersC. proxiesD. congressional staff Show Answer Correct Answer: C. proxies
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